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  1. Vanco
  2. Order Management

Order Management

Web Store

  • Customer Account
  • Pre-authorize a Card
  • Card Verification Error
  • Email Not Received

Order Alerts

  • Email Notification Sent to Staff
  • Email Receipt Sent to Customer

Portal

  • Intro to Portal [video]

Order Entry

  • Intro to Order Entry [video]
  • Card Reader Warranty Policy
  • Setting Up the Card Reader
  • Express Contact
  • Express Contact with Import List [video]
  • Existing Contact
See all 9 articles

Deposit Accounts

  • Add or Modify Deposit Account

Receipt Notes

  • Intro to Receipt Notes
  • Create a Receipt Note
  • Edit a Receipt Note

Payment Lookup

  • Intro to Payment History [video]
  • History by Item or Order
  • History by Import List

Voids & Refunds

  • Intro to Voids & Refunds [video]
  • Process a Void or Full Refund
  • Process a Partial Refund
  • Bulk Refunds
  • Refunds to a Closed Customer Bank Account
  • Declined Refunds
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