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FAQ

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  • How do I add a Portal user?
  • How do I assign a temporary password to a Portal user?
  • How do I change a Portal user's email address?
  • How do I view a Portal user's privileges?
  • How do I set up the card reader?
  • How do I look up a customer?
  • How do I look up a payment?
  • How do I add items to the cart for an existing customer?
  • How does a customer look up his/her account?
  • Can an Order Entry customer look up his/her account details?
  • How do I assign a temporary password for a Web Store customer?
  • How do I change a Web Store customer's email address?
  • Does the system store customers' card numbers?
  • Does the Web Store accept prepaid credit cards?
  • A Web Store customer receives an error when trying to pay. What is next?
  • Why aren't Web Store email notifications being sent to staff?
  • A Web Store customer made two payments but only one shows on the bank statement. What is next?
  • Why can a Web Store customer add an item to cart without providing the requested information in the text box?
  • How do I create a list of people who registered for a RegWerks class?
  • How do I access RegWerks reports?
  • How do I process a RegWerks refund?
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