RegWerks

FAQs & How To's For Customers

• Customer FAQs
• How to Add or Update a Payment Method in the Web Store (pdf & video)
• How to Make a Payment in Parent Portal (pdf & video)
• How to Pick Days
• How to Pick Weeks
• How to Pull a Tax Statement (pdf & video)

See all 8 articles

Learning Videos for Clients

• Question Profile Training - Part 1 - Introduction
• Question Profile Training - Part 2 - Creating a Question Profile
• Question Profile Training - Part 3 - Additional Features & Usage
• Question Profile Training - Part 4 - Reports
• RegWerks Registration Add-On
• RegWerks for Child Care Management

Learning Videos for Customers

• Parent Portal Demo (video)
• How to Register in the Web Store (video)
• How To Update the Customer's Email
• How to Update a Payment Method (video)
• How to Make a Payment (Video)
• How to Pull a Tax Statement (video)

Registrations

• Add a Person to an Existing Account
• Cancel a Student out of a Class (pdf & video)
• Change a Person's Information
• Issue & Notate a Partial RegWerks Refund
• Move Student from Wait List to Class
• Send a Mass Email

See all 7 articles

Payments, Adjustments, and Refunds

• Add or Update Payment Method (pdf & video)
• Batch Charge Credit/Debit Cards
• Delete an Adjustment
• Enter a Mass Adjustment
• Enter a Payment or Adjustment
• Issue a Partial Refund

See all 7 articles

Transferring

• Transfer a Balance or Credit from a Past Class
• Transfer a Payment Between Registrations
• Transfer a Registrant to a New Class (in a Different Course) and Transfer Payment
• Transfer a Registrant to A New Class in the Same Course
• Transfer a Registration (Between People)

School Aged Child Care (SACC)

• RegWerks Check-in Station User Guide
• RegWerks' Helpful Tips for Child Care
• RegWerks' Sharing Invoices Between Guardians
• Add Day(s) to an Existing Reservation
• Change a Registration's Contract
• Create a New Reservation

See all 17 articles

Version Release Notes

• Version 5.02 Release Notes
• Version 5.01 Release Notes