Delete an Adjustment

The article, "Delete an Adjustment" is available for download below.

For assistance, contact RegWerks Support at 888-847-9470 or [e-mail].

1. From the Class, go into the participant’s registration to view Adjustments on the account. Notice that there are three tabs under Payment: Payments; Adjustments; and Deleted. Select Adjustments.  

                

2. Select the appropriate Adjustment with a single click to highlight your selection in blue. Click on the Trash Can button at the left.  

                                                                       

 3. In Adjustment window which opens, enter the Reason for the deletion. Select OK. 

                                                                                                       

4. Once deleted, the adjustment moves from the Adjustments tab to the Deleted tab. Admin/Users may review all deleted adjustments in the Deleted tab. To view details about a specific adjustment, simply double-click on it to see how, why, when, and by whom this adjustment was deleted. 

                         

                                         

NOTE: Adjustments may only be deleted if they are not already tied to an invoice. When attempting to delete an adjustment that is tied to an invoice, an error message will appear.