Add or Update Payment Method (pdf & video)

The article, "Add or Update Payment Method" is available for download below.

For assistance, contact RegWerks Support at 888-847-9470 or [e-mail].

1. To add, delete, or update a payment method on file for a particular registration, navigate to that Registration. Double click into the participant’s registration. 

             

2. In the Payment tab, select either Update Account on File or Delete Card on File. 

                                              

• When opting to Update Account on File, enter details for credit card, debit card, or eCheck in the authorization window which appears after making this selection.  

                                            

• • • • Change payment type from credit/debit to eCheck by selecting the Switch to eCheck button. Enter the necessary information. 

• • • • Select Authorize when finished, and the following message will appear:               

• • • • NOTE: This process only authorizes the payment method. No payment has been processed on the account. 

• If choosing Delete Card on File, select OK when asked, “Are you sure you want to remove the account information on file?” This permanently deletes the card/eCheck information.

3. After closing the Payment Authorization window, select Save. The payment method type, last four digits, and expiration date update only after admin saves, closes the Registration, and re-opens the Registration.  

• A Payment may be entered and processed prior to saving, and the Payment will be applied to the new payment method.